Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account registration information (username, email, password)
• Transaction data (deposits, withdrawals, bets)
• Communication data (support tickets, chat messages)
• Device and usage information (IP address, browser type, pages visited)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send notifications
• Respond to your requests and provide customer support
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Improve our services and develop new features

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, payment processors, and as required by law. All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

8. Children's Privacy

Shovel.bet is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. International Users

Your information may be transferred to and processed in countries other than your own. By using Shovel.bet, you consent to the transfer of your information to our facilities and service providers worldwide.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our support team.